APOLOGY SPEAK

Dr. Gary Chapman is best known for his seminal book, "The Five Love Languages." Did you know he also co-authored "The Five Languages of Apology?" In it he talks about the five ways a person can craft an apology that invites forgiveness. Some of the techniques are used by Richard Gere's character in the motion picture "Pretty Woman." How well do you speak apology? https://youtu.be/E_etHqPGUJk